Our delivery system

'direct from farm gate to your plate'

Yes we mean it, all of the fresh produce for sale in our shop is delivered directly from the producer using their preferred method of delivery.

You will, as a customer, find that different producers use different ways to get their produce to you, most will be be fast, some may be slower. This is all part of the fun of buying direct from the producer!

It follows that if you purchase more than one item you can expect more than one delivery and this may arrive in the post or by carrier. If the item is of a perishable nature a responsible adult will need to be available to sign for the consignment.

Home delivery is the easiest link to break in the Internet purchasing chain and unlike most Internet companies tasteofengland.co.uk will not try to convince you that everything works perfectly all of the time because sometimes breakdowns and holdups do occur, thats life. What we will guarantee however, is that if something does go wrong we will fix it quickly and efficiently.

If you're not happy, let us know and we will immediately contact the producer and then get back to you, preferably by email, with a report on the cause and a suggestion for the solution. We may put you in direct contact with the producer to achieve the speediest response.

Please contact us by e-mail on customerservice@tasteofengland.co.uk or by telephone on 08700 780680

tasteofengland.co.uk are working closely with a large number of producers and a few delivery companies to ensure that we can offer the best service and price combination available.

Some delivery companies such as Interlink are working very hard and investing vast amounts of money, time and effort into improving their services to meet the needs of the small producers that tasteofengland use. Other companies are not not doing so well and consequently mistakes can happen.

tasteofengland.co.uk make recommendations to their producer friends and help them to improve their service where possible but do not dictate which carriers a producer uses.

We select our producers with the utmost care, part of their contract with us stipulates that they will develop efficient, high quality packaging and delivery systems

New ways to deliver food direct to customers are emerging all the time in response to the changing face of retailing. Delivery companies are starting to offer evening deliveries; packaging technology will soon enable fresh and frozen produce to be delivered in perfect condition up to 48 hours from packing; small groups of producers are coming together in co-operative schemes to allow more efficient delivery. As these new developments are introduced home delivery systems are becoming very much more efficient and cost effective.

tasteofengland.co.uk is your website. Let us have your thoughts on how it can be improved. Above all, enjoy your search for those delightful and unusual delicacies that enhance your enjoyment of food and drink.